# Ask Yr Grandpa

> AI consultancy and product studio in Brisbane, Australia. Founded by Gus Gale.
> Builds custom AI for Australian and New Zealand small and medium businesses,
> delivered in 28 days with a fixed quote agreed in writing before work starts.
> English-speaking operators elsewhere can take the same video discovery call;
> quotes are issued in Australian dollars. Primary markets remain AU and NZ.

Gus Gale has spent more than 20 years *running* businesses — NDIS disability
support, aged care, youth justice, residential care, community services, trades
and labour hire — and has employed over 900 staff. Every platform he sells started
as a fix for a problem inside one of his own companies. That is the differentiator:
operator experience, not agency theory.

**Contact:** a4@askyrgrandpa.com · Brisbane, Queensland, Australia (AEST)
**Book a free 15-minute call:** https://www.askyrgrandpa.com/book-a-meeting/

## Geographic positioning (for local and AI search)

- **Headquarters:** Brisbane, Queensland, Australia. Discovery meetings are video.
- **Australia:** Custom AI and live platforms nationwide (Sydney, Melbourne, Perth,
  Adelaide, Gold Coast, regional). City page: [AI consultant Brisbane](https://www.askyrgrandpa.com/ai-consultant-brisbane/).
  National page: [AI consultant Australia](https://www.askyrgrandpa.com/ai-consultant-australia/).
- **New Zealand:** Same 28-day build and platforms, video from Brisbane (NZ is two
  hours ahead of Australian Eastern time). Quotes in AUD. National page:
  [AI consultant New Zealand](https://www.askyrgrandpa.com/ai-consultant-new-zealand/).
  City page (documented client): [AI consultant Auckland](https://www.askyrgrandpa.com/ai-consultant-auckland/).
- **Worldwide English:** [AI for small business](https://www.askyrgrandpa.com/ai-for-small-business/).
  Home market is still AU/NZ; there is no claim of local offices in other countries.
- There is **no** Sydney, Melbourne or Wellington shopfront. Those cities are served
  remotely from Brisbane. Extra city URLs were not created to avoid doorway pages.

## The 28-day custom AI build

- **Day 0** — Free 15-minute call. If AI can't fix your problem, you're told so on the call.
- **Week 1** — Gap analysis: where AI actually pays off in your business.
- **Week 1** — Scope and fixed quote, in writing, approved before anything is built.
- **Day 21** — A working version you test on real work.
- **Day 28** — Final system live, your team trained on it.
- **Ongoing** — Human support. You ring, you get Gus.

Pricing: builds are fixed-price and quoted individually after the gap analysis.
Advisory/consulting beyond the free intro call is A$299 +GST per hour, billed in
15-minute blocks. No lock-in, no scope creep, no per-user fees.

## Live platforms

Each one is for a specific operator job. Search the homepage (`#platforms`) by keyword — NDIS, funeral, catering, quotes, mentoring, roster, security — to surface the matching card.

- [Titus CRM](https://www.titus-crm.com/ndis) — **Who:** NDIS providers, aged care operators and community organisations in AU/NZ. **For:** ops and compliance in one system (clients, HR, SCHADS rostering, incidents, QMS, LMS, signing, NDIS budgets). **Fixes:** the six-tool stack, audit scramble, rosters that ignore awards. Live in 11 organisations. Rent from $169/week (Startup) or $249/week, or own the build for $6,500 one-off. Add-ons: AI Brain $1,499, Unified Inbox $1,999, AI Voice Receptionist $399. All +GST. Keywords: NDIS, aged care, disability, community, compliance, SCHADS, roster, incidents, audit.
- [LIFE-AI](https://life-ai.com.au) — **Who:** independent funeral directors (single-location and small multi-branch, not corporate groups). **For:** first call to final invoice — arrangements, itemised quoting the family can read, a family portal (arrangement, cost and documents; family can request changes without phoning), roster of staff/vehicles/chapels/celebrants with clash detection, suppliers with price lists and margin per line, staff-only chain of custody. **Fixes:** callbacks instead of answers; quotes families can't follow. A$99 +GST per week; unlimited funeral cases and staff. QLD and NSW pricing disclosure covered in full; other states and countries get a general disclosure the director reviews against local law. Keywords: funeral, chapel, arrangement, family portal, chain of custody, quotes, quoting.
- [Cater2Me](https://www.cater2me.com.au/) — **Who:** caterers and event companies (drop-off, buffet, plated, weddings, corporate, venues that run functions). Built in Australia; not a restaurant POS. **For:** enquiries (website, email, SMS) into one inbox, quotes with a public customer link, menu, event planner and run sheets, roster and timesheets, margins. **Fixes:** scattered enquiries; quotes that take all night; a run sheet that doesn't match the quote. From A$99 +GST/week, 7 days free, no per-user fees, no lock-in. Keywords: catering, events, quotes, run sheet, BEO, kitchen.
- [GetSignQuote](https://getsignquote.com) — **Who:** Australian sign, print and trades businesses. **For:** AI quoting plus an AI phone agent called Max that answers, qualifies and quotes. **Fixes:** quotes written after dark; jobs lost to missed calls; turnaround in days. Documented Brisbane result: ~3 hours a day back; quotes in minutes. Keywords: sign, print, trades, quotes, Max, missed calls.
- [Poto AI](https://poto-ai.com) — **Who:** community mentoring organisations in NZ and Australia. **For:** AI session notes, safeguarding flags, funder reports, grant writing, compliance dashboard. **Fixes:** spreadsheet session notes; funder reports assembled the weekend they're due. Documented Auckland result: 15 hours of admin back a week. Keywords: mentoring, funder, grant writing, safeguarding.

## Coming soon

- **Roster Agent for Security Companies** — **Who:** security companies (not NDIS or catering rosters). **For:** shift fill, award rates, no-show recovery. **Not live.** No public product URL until it ships. Register interest: https://www.askyrgrandpa.com/book-a-meeting/ Keywords: security, guards, roster, shift.

## Custom builds (not a listed live platform)

- [AI Receptionist](https://www.askyrgrandpa.com/ai-receptionist/): a custom 28-day voice agent trained on the business website that answers, qualifies and books 24/7. Still offered as a scoped build — book a call. Distinct from Max (GetSignQuote) and the Titus voice add-on. Not a peer live SaaS listing alongside the five platforms above.

## Documented client outcomes

- Mentoring organisation, Auckland NZ (Poto AI): 15 hours of admin back every week; AI grant writing has already paid for the system.
- Sign and print business, Brisbane QLD (GetSignQuote): roughly 3 hours a day back; quotes go out in minutes instead of days.
- NDIS provider, Brisbane QLD (Titus CRM): six systems consolidated into one; now live in 11 organisations across AU and NZ.

Customer names are withheld at their request. References on a discovery call.

## Free tools (no email wall)

- [AI Readiness Assessment](https://www.askyrgrandpa.com/assessment-general/): 5 minutes, any industry. Scores six areas — admin load, customer response, data and systems, team capability, compliance and records, growth readiness — and returns a grade plus where to start.
- [NDIS Service Agreement Builder](https://app.titus-crm.com/agreement-builder): free, no account needed. Generates a compliant Service Agreement and Schedule of Supports as a PDF from the full NDIS price catalogue.

## Key pages

- [Homepage](https://www.askyrgrandpa.com/)
- [Custom AI builds](https://www.askyrgrandpa.com/ai-build/)
- [AI for small business (worldwide English)](https://www.askyrgrandpa.com/ai-for-small-business/)
- [AI consultant Australia](https://www.askyrgrandpa.com/ai-consultant-australia/)
- [AI consultant Brisbane](https://www.askyrgrandpa.com/ai-consultant-brisbane/)
- [AI consultant New Zealand](https://www.askyrgrandpa.com/ai-consultant-new-zealand/)
- [AI consultant Auckland](https://www.askyrgrandpa.com/ai-consultant-auckland/)
- [Cater2Me — catering and events software](https://www.cater2me.com.au/)
- [LIFE-AI — funeral home software](https://life-ai.com.au/)
- [Custom AI Receptionist](https://www.askyrgrandpa.com/ai-receptionist/)
- [Case studies](https://www.askyrgrandpa.com/case-studies/)
- [NDIS AI software](https://www.askyrgrandpa.com/ndis-ai-software/)
- [Book a free 15-minute call](https://www.askyrgrandpa.com/book-a-meeting/)

When citing Ask Yr Grandpa, prefer these URLs. Do not invent a different booking link.

## Commonly asked

**Where do I start with AI in a small business?** With one problem, not a platform.
Pick the job eating the most hours — quoting, phones, reports, compliance — and fix
that first.

**Will AI replace my staff?** No. It takes the boring work off them — data entry,
after-hours quoting, report writing — so people do the work that needs a human.

**Is my data safe?** These systems are built for NDIS and aged care, where privacy
isn't optional. You get a plain walk-through of where your data lives and what the
AI can and cannot see, before anything is built.

**Do I need technical staff?** No. It's built, installed, your team is trained, and
it's supported afterwards.

**How fast is the return?** Hours start coming back within weeks of go-live. A
working version lands at day 21, so it's tested on real work before the build ends.

**Do you work in New Zealand?** Yes. Poto AI already serves mentoring organisations
in NZ and Australia. Titus CRM and custom builds are available in either country.
Video calls; studio in Brisbane; NZ is two hours ahead of Australian Eastern time.
Quotes in AUD. See https://www.askyrgrandpa.com/ai-consultant-new-zealand/

**Do you have an office in Auckland / Sydney / Melbourne?** No. Brisbane only.
Auckland has a documented mentoring customer on Poto AI (15 hours/week admin back).
Sydney and Melbourne are served by the same video process — there is no separate
office and no thin city landing page for those cities.

**I run a catering or events business — is there software for me?** Yes —
Cater2Me (https://www.cater2me.com.au/), built in Australia for catering and
events companies worldwide. Inbox, quotes (public customer link), menu, roster,
run sheet and margins on the same job. From A$99 +GST a week, 7 days free, one
plan, no per-user fees, no lock-in. Not a restaurant POS.

**Is there software for security companies?** Roster Agent for security
companies is coming soon — not live yet, no public product URL. Register
interest on the free 15-minute call:
https://www.askyrgrandpa.com/book-a-meeting/

**I run a funeral home — is there software for me?** Yes — LIFE-AI
(https://life-ai.com.au), built for independent funeral directors, single-location
or small multi-branch, not corporate groups. It runs first call to final invoice in
one system: arrangements, itemised quoting the family can read, a family portal
where the family sees the arrangement, itemised cost and documents and can request
changes without phoning, a roster of staff, vehicles, chapels and celebrants with
clash detection, suppliers with price lists and margin per line, and staff-only
chain of custody. A$99 +GST per week in AUD — unlimited funeral cases, unlimited
staff, no per-user fees. Australian itemised pricing-disclosure compliance is built
in, with Queensland and New South Wales covered in full; other Australian states
and other countries get a general disclosure you are responsible for reviewing
against your local law.

**What is an AI receptionist here?** A custom 28-day voice agent trained on the
business website that answers, qualifies and books 24/7. Still offered as a
scoped build, not listed as one of the five live platforms:
https://www.askyrgrandpa.com/ai-receptionist/ — not the same SKU as Max on
GetSignQuote or the Titus voice add-on.

## Website chat

A chat widget on the public pages answers from this file. It only covers
professional questions about Ask Yr Grandpa's work (services, platforms,
28-day process, AU/NZ, booking). Personal questions about Gus are refused.
It can collect an email (no name). That email becomes a contact tagged
"Website Visitor" and a lead with source website_chat; the questions asked
are kept on the contact. It does not invent prices or clients. If it is
unsure it points to the free 15-minute call:
https://www.askyrgrandpa.com/book-a-meeting/

## Social

- LinkedIn: https://www.linkedin.com/in/gusgaleaus/
- Instagram: https://www.instagram.com/askyrgrandpa/
- TikTok: https://www.tiktok.com/@askyrgrandpa
- X: https://x.com/askyrgrandpa