HR, Recruitment, Rostering, Multi-Channel Inbox, and Quality Management — all customisable and powered by AI Agents working 24/7 for your customers. Replace 5 tools with one.
Most businesses are stuck across 5–10 disconnected tools. Every tool adds cost, complexity, and another place for things to fall through the cracks.
Enquiries come in after hours and nobody answers. By the time you call back, they've moved on. Every missed call is revenue walking out the door — and you don't even know it's happening.
HR files in one system, recruitment in spreadsheets, rosters in Excel, notes in email. Your team spends more time managing tools than serving clients. The information you need is always somewhere else.
Staff certifications expire unnoticed. Quality audits catch you off guard. Roster breaches slip through. You're operating on gut feel instead of real-time visibility — and one audit can cost you everything.
No six-month rollouts. No lengthy implementations. Most businesses are operational within a week.
30 minutes with Gus. We map the platform against your exact workflows and answer every question before you commit to anything.
21 days, full access, no credit card. Import your team, configure your modules, and start using every feature from day one.
Dedicated support to configure Titus for your workflows, migrate your data, and train your team. We stay with you until you're confident.
Flat-rate pricing means no per-user surprises as your team grows. Add staff, add clients — your software bill stays the same.
Six fully customisable modules that work together seamlessly. Built for businesses that manage people, clients, and compliance.
Every SMS, call, email, and chat in one place. AI transcribes calls, generates summaries, and suggests replies — so nothing is ever missed.
Employee files, certifications, compliance tracking, leave management, timesheets, and performance — centralised and automated in one HR hub.
Track every candidate from application to first shift. Structured stages, automated communications, document collection, and onboarding — end to end.
Build rosters with built-in compliance checking. Automatic overtime alerts, availability matching, and shift cost estimates at the point of creation.
Automated compliance scoring updated daily. Incident registers, progress notes, audit-ready reports, and behaviour logs — no manual data entry required.
24/7 AI customer support agents that answer calls, handle chat, collect information, and route to your team — only when human input is actually needed.
Never miss another enquiry. Titus integrates AI voice and chat agents that handle customer support around the clock — trained on your business, sounding like your team.
AI voice agents pick up every inbound call, understand the caller's need, and provide instant responses — or route to the right team member with full context.
Handles text-based enquiries with human-like responses — trained on your services, pricing, and FAQs. Gets smarter with every interaction.
When an enquiry needs a real person, the agent collects full context and routes it into your Titus inbox — warm, complete, and ready to action immediately.
Need the AI trained specifically on your brand voice, custom integrations, or bespoke workflows? Custom development is available as a separate engagement.
Every module was designed by someone who actually ran the businesses — not from a software boardroom.
One weekly rate covers your whole team. No per-user fees that punish you for growing. Scale from 5 to 200 staff and your software bill doesn't move.
Configure modules, workflows, compliance rules, and AI agents to match your business — not the other way around. Custom development available at additional cost.
Quality scores update daily, certifications tracked automatically, roster compliance checked on every shift. Know where you stand before any auditor arrives.
Every module feeds a live dashboard. See staff, clients, rosters, compliance, and communications in one view — and make decisions based on real data.
Most businesses pay for 5 separate tools that don't talk to each other. Titus is the one that replaces them all.
| Feature | ✦ Titus CRM | Generic CRM | Standalone HRMS | Scheduling Tool |
|---|---|---|---|---|
| Multi-Channel Inbox (SMS, Call, Email, Chat) | ✓ Built-in | ~ Partial | ✗ | ✗ |
| HR & Certification Tracking | ✓ Full module | ✗ | ✓ | ✗ |
| Recruitment Pipeline | ✓ Full module | ~ Add-on | ~ Basic | ✗ |
| Smart Rostering with Compliance | ✓ Full module | ✗ | ✗ | ~ Basic |
| Quality Management & Audit Scoring | ✓ Automated | ✗ | ✗ | ✗ |
| 24/7 AI Voice & Chat Agents | ✓ Included | ✗ | ✗ | ✗ |
| AI Call Transcription & Summaries | ✓ Included | ✗ | ✗ | ✗ |
| Learning Management System (LMS) | ✓ 13 modules | ✗ | ~ Add-on | ✗ |
| Flat-Rate Pricing (No Per-User Tax) | ✓ Always | ✗ | ✗ | ✗ |
| Customisable to Your Business | ✓ Full config | ~ Limited | ~ Limited | ~ Limited |
I spent 20 years running businesses that depend on people — NDIS providers, community organisations, youth services, aged care, and labour hire. Every one of them had the same problem. Too many tools that didn't talk to each other. Admin eating the day. Compliance caught by surprise. And customer enquiries missed after 5pm.
Titus CRM was built because I couldn't find anything that solved the whole problem. Not for Australian businesses running on people. So I built it myself — from inside the industry, not from a software boardroom. And then I proved it inside a real organisation before I sold it to anyone else.
Every feature. Full AI. Flat-rate so your software cost doesn't blow out as you hire more people.
"We were running 4 different platforms before Titus. Now everything is in one place — rosters, HR, client notes, calls. Our team spends half the time on admin compared to before."
"The AI Agents are incredible. We haven't missed a single after-hours enquiry since going live. Andy answers the call, collects the details, and it's in our inbox ready to action."
"The flat-rate pricing sold me. We've grown from 15 to 45 staff in 12 months and our software cost hasn't changed. With per-user tools we'd be paying triple by now."
Sit down with Gus directly. See the platform live against your business. Walk away knowing exactly how Titus fits — before you commit to anything.
21 days, full access. Import your team, configure your modules, and start using every feature from day one. No credit card required.