Working AI in your business in 28 days — built by a bloke who spent 20 years running businesses like yours, not selling software to them. Fixed quote before we start. A real person on the phone the whole way.
Quotes, invoices, reports, compliance — the work that pays gets done between 7pm and midnight, and it's costing you the reason you started.
Every unanswered ring is a job that went to the next business that picked up. Nights, weekends, on the tools — the phone doesn't care.
You shouldn't need them. Two-thirds of Aussie SMEs say the expertise gap is what's stopping them — so I build it, install it, train your team, and support it.
Fair. That's why it's one problem first, a fixed quote in writing, and a working version in your hands at day 21 — not a six-month "transformation".
I'm not an agency. I've run NDIS, aged care, trades and labour-hire businesses — I built these tools for my own companies first.
You tell me where the hours go. I tell you straight whether AI can fix it — and if it can't, I'll say so and save us both the time.
I map where AI actually moves the needle in your business — not where it's fashionable.
Clear deliverables and a fixed price, in writing, before anything gets built. You approve first.
Not a mock-up — a working system you use on real work, then tell me what's off.
Your feedback goes in, the system goes live, and your team gets trained on it.
I don't build and bolt. Support keeps it working as your business changes — and when you ring, you get me.
Before: spreadsheets everywhere, session notes typed up at night, funder reports assembled by hand every quarter.
The build: Poto AI — session notes, safeguarding flags and funder reports generated automatically.
Before: the owner quoting at the kitchen table every night; calls missed during the day meant jobs lost.
The build: GetSignQuote — an AI phone agent that answers, qualifies and quotes while the team's on the tools.
Before: client management, HR, incidents, training, signing and budgets across six different tools.
The build: Titus CRM — one AI-powered platform for the lot, built inside an NDIS business.
Real clients in regulated sectors — names and references available on a call.
Every platform below started as a fix for a problem in one of my own businesses. They're live, in market, used every day — the same way I'll build for you.
AI-powered compliance and operations. Six tools consolidated into one — clients, HR, incidents, LMS, signing, budgets.
Programme management for mentoring organisations — replaces the spreadsheet chaos.
An AI phone agent called Max who answers, qualifies and quotes — end to end.
Your website trained into a voice AI agent that handles customer calls 24/7.
Run an NDIS, aged care or community organisation? Start with Titus — it was built inside your sector.
Titus for providersThe questions every owner is quietly googling about AI — answered straight, by someone with skin in the game.
Where do I even start with AI in my business?
With one problem, not a platform. Pick the job that eats the most hours — quoting, phones, reports, compliance — and fix that first. That's exactly what my gap analysis does: a 15-minute call, then a map of where AI actually pays off in your business, before you spend a dollar on building anything.— Grandpa
How much does AI cost for a small business?
Less than doing nothing. Every build is scoped and quoted fixed-price before we start — you'll have a number in writing after the gap analysis. Then compare it to what admin already costs you: owners who adopt AI report getting four-plus hours a week back. Mine get more.— Grandpa
Will AI replace my staff?
No — and I'd know, I've employed over 900 people. AI done right takes the boring work off your people: the data entry, the after-hours quoting, the report writing. Your humans do the work that needs a human. I build to keep good staff, not to replace them.— Grandpa
Is my business data safe?
It has to be — I build for NDIS and aged care, where privacy isn't optional. On the call I'll walk you through exactly where your data lives, what the AI can see, and what it can't. Any vendor who can't answer that plainly? Walk away.— Grandpa
Is AI actually useful, or just hype?
Both are out there. The test is simple: does it remove hours from a job you already do every week? My clients got 15 hours a week back on admin and 3 hours a day back on quoting. And if AI can't genuinely fix your problem, I'll tell you on the first call.— Grandpa
Do I need technical staff?
No. I build it, install it, train your team, and support it. You run the business; the system quietly does the admin. That expertise gap you're worried about — that's the bit you're hiring me for.— Grandpa
How fast will I see a return?
You should feel the hours coming back within weeks of go-live — and because you get a working version at day 21, you're testing on real work before the build's even finished. If the hours aren't coming back, we fix the build, not the invoice.— Grandpa
How do I know an AI vendor is trustworthy?
Ask them what businesses they've run — not built for, run. Ask for a fixed quote in writing. And make sure there's a human you can ring when it matters. Here, that human is a grandfather in Brisbane — not a chatbot with a ticket queue.— Grandpa
Over 20 years I've run businesses in NDIS, aged care, youth justice, residential care, community services, trades and labour hire — and employed more than 900 people along the way. I've been knocked down more times than I can count. Those knocks are exactly why my platforms work: every one of them fixes a problem that cost me real money, real sleep, or both.
My rule is simple: solve a real problem for the marketplace first — the profit follows. If AI can't genuinely fix your problem, I'll tell you on the first call and save us both the time.
Five minutes to find where AI would pay off first in your business — built for any industry. You get a grade, a score across six areas, and where to start. No email wall.
Start the assessment →For NDIS providers: generate a compliant Service Agreement and Schedule of Supports as a PDF, straight from the full price catalogue. Free, no account needed.
Build an agreement →The detail behind the short answers above — pricing, process, compliance, and who this actually suits.
No gatekeeping, no price tag. Just what I've learned from 20 years of building businesses, making mistakes, and getting back up. Straight to your inbox.
No spam. Unsubscribe anytime.
Fifteen minutes. You talk, I listen, and I'll tell you straight whether AI can fix it. If it can't, I'll say so and we part as mates.