Case studies · Real numbers · Australia & NZ
No vague "boosted productivity" claims. Real hours saved, real ROI windows, real customers across NDIS, community services, and trades. Here's what's happened since these businesses switched on Ask Yr Grandpa platforms and custom AI builds.
The numbers
The case studies
"Gus doesn't just build software. He understands the sector from the inside. That's what makes Titus different from everything else we tried."
NDIS Provider · Brisbane, QLD
Generic CRMs built for sales teams, not for service providers managing rostering, NDIS plans, billing, and compliance. Constant workarounds, double-entry, and tools that didn't speak the language of the sector.
Titus CRM — purpose-built for NDIS and aged care providers. Rostering, plan tracking, claims, and compliance in one platform, built from lived operational experience inside a real provider.
A single platform that fits how the business actually runs. No per-user fees, no lock-in, and a builder who picks up the phone because he ran a provider himself.
"We were drowning in spreadsheets. Poto gave us back 15 hours a week in admin alone. The AI grant writing paid for itself in the first month."
Community Organisation · Auckland, NZ
A community mentoring organisation running mentor matching, session notes, outcome tracking, and grant applications across a patchwork of spreadsheets. Funding at risk because reporting was always behind.
Poto AI — purpose-built for mentoring and community organisations. Mentor management, structured session logging, outcome reporting, and AI-assisted grant writing in one platform.
15 hours per week recovered in admin time. AI grant writing recouped the subscription cost inside the first month. Reporting now ready when funders ask, not weeks later.
"We used the 28-day AI build to automate our quoting pipeline. Saved us 3 hours a day from the first week. Paid for itself before the month was out."
Trades Business · Brisbane, QLD
Senior estimators spending three hours every day producing quotes by hand — measurements, pricing, scope writeups, follow-ups. The bottleneck on every new job.
Custom 28-day AI build. Scoped in week one, first working version delivered by day 21, final version handed over on day 28. Automated quote generation tailored to the business's job types and pricing rules.
3 hours per day saved from week one. Build paid for itself inside the first month. Estimators redirected to higher-value site work instead of paperwork.
"He showed up when nobody else would. That's who he is in business too. He doesn't quit until it's solved."
Business Partner · Melbourne, VIC
Long-running business partnership across multiple projects. The kind of work where things get hard, scope changes, and most people quietly drop off.
Gus stayed in the work — answered the calls, did the unglamorous follow-ups, kept showing up when others didn't. Same posture he brings to every customer build.
AI software is only as good as the human behind it. The 28-day delivery promise only holds because the builder doesn't disappear after the deposit clears.
What's behind the numbers
Whether it's an off-the-shelf platform or a custom 28-day build, the reason it works is the same: the person designing it has actually run the kind of business he's building for.
20+ years across NDIS, aged care, youth justice, residential care, community services, construction, and trades. The bottlenecks aren't guesses.
First working version by day 21. Final by day 28. Fixed scope, fixed quote. No 6-month projects that quietly die.
Ongoing support from $99/fortnight +GST. No per-user fees. Most customers report payback inside the first month.
Free 15-minute call. Show me your operation. I'll show you exactly where AI cuts hours — and what it would cost to build.
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