Platform
Titus CRM
NDIS, aged care & community · AU & NZ
Built inside a real NDIS provider. Client management, HR, rostering, incidents, training, signing and NDIS budgets in one system, with 18 QMS registers, six of which fill themselves from operational data, and a 13 module LMS for staff training.
One system instead of six. Live in 11 organisations across AU & NZ.
AI agent
DENISE at Delta Community Support
Brisbane, Queensland
A custom AI ops agent on top of Titus CRM at Gus’s own NDIS provider. It reads roster and compliance instructions out of Teams, cross checks them against the live CRM and raises in app alerts before small issues turn into missed shifts or compliance breaches.
39 participants, 95 staff, 6 SIL houses. Four or more tools replaced by one.